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Partnership management

February 24, 2026 by
Jonathan Bjorkstrand

Case Study: Building a Fully Automated Partnership Management System

The Challenge

A B2B growth-stage company wanted to scale through strategic partnerships but lacked structure.

Partnership sourcing was manual.

Outreach was inconsistent.

Deal tracking lived in spreadsheets.

KPIs were unclear and reporting was reactive.

The leadership team knew partnerships could become a major revenue channel but without infrastructure, growth would stall.

They needed a repeatable partnership acquisition and management system aligned to measurable KPIs.

What We Built

We designed and implemented a structured Partnership Management Program combining strategy, sourcing, and automation.

1️⃣ Partner Sourcing Infrastructure

We built automated sourcing workflows using enriched data pipelines to identify aligned partners based on industry, audience overlap, and revenue potential.

Prospects were automatically qualified and routed into segmented outreach campaigns.

2️⃣ Multi-Channel Outreach & Follow-Up

Using automation orchestration through Make, we created logic-based sequences that:

  • Triggered personalized outreach

  • Adjusted follow-ups based on engagement

  • Logged activity into CRM automatically

  • Assigned conversations to internal partnership leads

No spreadsheet tracking. No manual reminders.

3️⃣ KPI-Driven Deal Management

The client defined success metrics:

  • Meetings booked

  • Partnership agreements signed

  • Revenue generated per partner

  • Activation timeline

We automated:

  • Pipeline stage movement

  • Revenue attribution tracking

  • Weekly performance reporting

  • Executive dashboard summaries

Every KPI was tied directly to automated reporting.

The Outcome

Within 90 days:

  • Partner outreach volume increased 4x

  • Response rates improved through structured sequencing

  • 100% of partner conversations were tracked automatically

  • Leadership gained real-time visibility into partnership pipeline value

Most importantly, partnerships transitioned from opportunistic networking to a predictable revenue channel.

Our Approach

We don’t just find partners.

We build the operational infrastructure that makes partnership growth scalable.

From sourcing logic to KPI dashboards, every step is automated, measurable, and aligned to revenue objectives.

Because without systems, partnerships stay informal.

With infrastructure, they become an engine.