The Hidden Problem

Most construction companies don’t adopt Make because they want automation.

They adopt it because:

• RFIs are slow
• Approvals get stuck
• Teams rely on manual follow-ups
• Data is scattered across systems

Where It Breaks

When they try to implement automation:

• Costs become unpredictable (“credit drain”)
• Workflows become too complex
• Errors break critical processes
• Teams stop trusting the system

So instead of solving operational problems…

It creates new ones

What This Looks Like in Construction

This isn’t abstract it shows up directly on projects:

• RFIs sit waiting because routing isn’t enforced
• Change orders require manual coordination
• Site teams don’t use the system consistently
• Finance data lags behind project reality

And the result:

Delays, rework, and margin loss

The Solution: Automation Built for Construction Workflows

We didn’t just “fix Make”

We rebuilt it around how construction teams actually operate.

What We Changed         (Automation Layer)

1. RFI & Approval Automation

• RFIs auto-routed to the right stakeholder
• Escalations triggered if delayed

No more chasing responses

2. Cost & Credit Optimization

• Reduced unnecessary operations
• Rebuilt workflows into efficient logic

Lower automation costs as projects scale

3. Field-Friendly Experience

• Removed need to interact with Make UI
• Simple dashboards for site teams

Higher adoption across crews

4. Bulletproof Workflows

• Error handling + retry systems
• Fail-safe alerts for critical issues

No more silent failures during live projects

5. Real Time Data Sync

• Clean integration with project + financial tools
• No duplicate entry or lag

Accurate project visibility at all times

What It Looks Like on a Live Project

Before:

• PMs chasing RFIs manually
• Delayed approvals holding up work
• Finance always behind reality
• Automation unreliable

After:

• RFIs move automatically
• Approvals happen faster
• Systems stay in sync
• Workflows run without intervention

The Outcome

Faster project cycles

Reduced admin workload

Improved team adoption

More predictable operations